# Identity Verification (KYC)

KYC (Know Your Customer) is a standard identity verification process designed to safeguard your assets and ensure compliance with global financial regulations. By verifying your identity, you help us create a secure environment free from fraud, money laundering, and illicit activities.

### **Is KYC mandatory?**

No. Access to basic features is open to everyone. You are not required to complete KYC to access Cwallet's core services, such as depositing, storing, and transferring cryptocurrencies.

### **Why was I asked to do KYC?**

However, KYC is strictly required for advanced features. To comply with legal and risk management protocols, you must verify your identity to unlock the following services:

* **Financial Services:** Use the Buy & Sell feature for the first time
* **Card Services:** Apply for a Cozy Card
* **Recovery Services:** Submit a support ticket for certain issues
* **High-Risk Activities:** Trigger our risk management system (e.g., due to activities related to AML regulations, high-risk behavior, etc.)

### **What documents can be uploaded for KYC?**

We accept several types of valid government-issued photo IDs for KYC verification. These include:

* National ID Card
* Passport
* Driver's License

**Document Submission Rules:**

* **Validity:** The document must not have expired.
* **Clarity:** The photo and text must be clear and legible. Avoid glare or reflections.
* **Completeness:** All four corners of the document must be visible within the frame. Do not crop the image.
* **Originality:** Upload original photos. Screenshots, photocopies, or edited images will be rejected.