Cwallet
  • ABOUT CWALLET
    • Introducing Cwallet
    • Official Links
  • CWALLET ACCOUNT
    • What is a Cwallet Account?
    • How to Sign Up?
    • How to Log In
    • How to Switch Cwallet Account
    • Transfer Assets
      • How to Transfer Assets Using Cwallet ID/Email
    • Connect Social Platform
      • How to Connect Social Platforms
      • How to Disconnect Social Platforms
  • CWallet Security
    • Login Password
      • How to Set Login Password
      • How to Change Login Password
      • Forgot Login Password
    • Payment Password
      • How to Set Payment Password
      • How to Change Payment Password
      • Forgot Payment Password
    • Email/Mobile Verification
      • How to Verify Email
      • How to Change Email
      • How to Verify Mobile Number
      • How to Change Mobile Number
    • Google Two-Factor Authentication (2FA)
      • How to Enable 2FA
      • How to Change/Disable 2FA
      • How to Recover 2FA
    • PassKey
      • How to Enable PassKey
      • How to Disable PassKey
    • App Lock
    • Device Management
    • Cwallet KYC
  • Crypto Transaction
    • Custodial Wallet
      • Deposit
        • How to Deposit Crypto to Cwallet
        • Deposit via Lightning Network
        • How to Change Deposit Address
      • Withdrawal
        • How to Withdraw Crypto
        • Withdraw via Lightning Network
        • Minimum Amount of Withdrawal
      • How to Use Address Book
      • How to Use Contacts
      • How to Transfer and View NFT on Cwallet
    • Non-Custodial Wallet
      • How to Create or Import a Web3 Wallet
      • How to Send Cryptos
      • How to Receive Cryptos
      • How to Swap in the Non-Custodial Wallet
      • How to remove a wallet
    • Buy Cryptocurrencies
    • Sell Cryptocurrencies
  • Cwallet Tools
    • Cwallet Tip Box
      • What is Tip Code
      • How to Create a Tip Code
      • How to Use Tip Code
    • Swap
      • How to Swap
      • About Swap’s Fee
    • List Token
      • How to List Token
      • Listing&Delisting Details
      • Cost For Listing Token
    • Airdrop Arena - Airdrop Game
    • Giveaway
      • To Get Started - Create a Giveaway
      • How to Verify the User/Player/VIP Level Requirement on Your Website with Callback Verification
      • How to Verify Actions on Your Website with Callback Verification
      • How to Verify App Installs with Callback Verification
      • How to Verify Custom App Actions with Callback Verification
      • How to Verify Custom Reward From Your Website with Callback Verification
      • How to Create Free Mint NFT Rewards with Callback Verification
      • How to Build/Manage/Use Your Project Profile
      • How to Edit Your Giveaway
      • How/Where to Check My Reward
      • What is Provably Fair
      • How to Verify Fairness
    • Mobile Refills
      • How to Top Up My Phone via Cwallet
      • Mobile Top-Up Failed
    • Bulk Payment
      • How to Use Bulk Payment
    • Payment Button
      • How to Create and Manage Payment Button
    • Request
      • How to Create and Manage Request
  • Cwallet Loan
    • Cwallet Loan: How to Get Started
  • Simple Earn
    • What is Cwallet Launchpool
  • Crypto Buy/Sell
    • How to Sell Crypto Faster
    • KYC Verification
    • Buy/sell FAQ
  • Cwallet Bots
    • Cwallet Bot on Telegram
      • To Get Started
      • How to Use Command on Telegram
      • Tip&Airdrop - Telegram
        • How to Send and Receive Tip on Telegram
        • How to Send and Receive Airdrop on Telegram
      • Lucky Box
        • Revolutionizing Telegram Payments: Unlocking the Untapped Potential of Lucky Box - Gift and Pay
      • DAO
        • How to Establish a DAO
        • How to Join a DAO Group
        • Check Invitation Link of a DAO
      • Subscription
        • How to Establish a Subscription
        • Check Invitation Link of a Subscription Group
        • How to Join a Subscription Group
      • Referral Program
        • How to Set Up Referral Program
        • How to Add User and Receive Referral Reward
      • Exclusive Bot on Telegram
        • How to Create Exclusive Bot on Telegram
        • How to Invite and Enable Exclusive Bot in Telegram Group
        • Why Cannot I Add Exclusive Bot to a Group
      • Group Announcement
    • Cwallet Bot on Discord
      • To Get Started - Join Cwallet Server and Enable Bot
      • Commands on Discord
      • About Group Manger in a Server
      • DAO Role - Requires Asset Verification
        • How to Set Up DAO Roles That Require Asset Verification
        • How to Get DAO Roles That Require Asset Verification
      • Subscription Role
        • How to Set Up Roles for Content Subscription
        • How to Subscribe a Role
      • Referral Program
        • How to Set Up Referral Program
        • How to Receive Referral Reward
      • Exclusive Bot on Discord
        • How to Create and Invite an Exclusive Bot on Discord
  • Cwallet Market
    • What is A Crypto Marketplace? How Does It Work?
    • 💳Cozy Card
      • How to Create a Cozy Card?
  • FAQ
    • FAQ-About Cwallet Account
      • Why is my Social platform/ Email Already Linked?
      • Where is My Reward After Delinking a Platform
      • How to Avoid Crypto Scams
      • Why is my balance different from the blockchain
      • Where is My Reward Received from Cwallet Bot
    • FAQ-Deposit
      • Deposit With Wrong Information
      • Why Deposit Failed/Delayed
    • FAQ-Withdrawal
      • Why Withdrawal Failed/Delayed
      • How Long Will Your Withdrawal be Processed
      • Can I Cancel a Withdrawal
      • Withdraw With Wrong Information
      • How to Check Withdrawal Progress
      • How to Make a Cwallet Internal Transfer
      • Withdraw Fee
    • FAQ-Buy and Sell
      • What Tokens Can I Buy via MoonPay/Ramp
      • Why is My Card Being Declined
      • My Money was Deducted, But I Never Got Any Crypto in My Wallet. What Should I do
      • My KYC Documents aren’t Accepted; What Can I Do
      • What Data Does MoonPay/Ramp Obtain from Me
      • Is My Information Safe with MoonPay/Ramp
      • How to Check Transaction Record After Buying Crypto via MoonPay/Ramp
      • The Minimum Order Amount is Too High for Me; How Can I Reduce it
      • Why am I Being Asked to Complete Verification Again
      • How Much Do I Pay in Transaction Fees When Using MoonPay/Ramp
      • Can I Request a Refund
      • Is My Country Supported for MoonPay/Ramp Payments?
      • What are My Options if Card Payments Repeatedly Fail
      • I Got Less Than what I Bought; Is There a Problem
    • FAQ-List Token
      • Why Failed to Submit an Application
      • Didn't Receive Notification
    • FAQ-Swap
      • Why Cannot Swap a Token
      • What is Slippage Tolerance
    • FAQ-Telegram bot
      • Command Instructions for Telegram Bot
      • Why Failed to Send Tip/Airdrop
      • Why Cannot I Receive Tips&Airdrops
      • Where is Unclaimed Tip&Airdrop
      • How to Cancel/Stop Tip&Airdrop
      • What Can Group Owner Do on Cwallet
      • Who Has Access to Group Settings on Cwallet
    • FAQ-Giveaway
      • How to Check the Giveaway Record
      • What Kind of Draw Methods are Supported
      • Why I am Unable to Check Retweet Task
      • What Can I do If I Do Not Receive My Reward
      • How Do I Check If I'm Done with a Task
      • Why Does My Group/Channel not Listed in Telegram Task
      • What Happens If Fail to Meet the Goal of Goal-Triggered Giveaway?
      • If the Token Reward Have not Been Fully Auto-Distributed, When Will I Receive a Refund
      • Why is My Giveaway No Activated/ Invalid? And How to Activate it?
    • FAQ-Others
      • How to Check the Token Information
      • Where is Liquidity
  • Co-Marketing Resources
    • 🚀Accelerate Your Web3 Project
  • Normative Documents
    • Privacy Policy
    • Terms of Service
    • Anti-Robot Strategies
    • Anti-Money Laundering and Counter-Terrorist Financing Policy
    • Cwallet Simple Earn Service Policy
    • Cwallet Loan Service Terms
    • Terms of Conditions - Gift Card
  • Cwallet License
    • Font Licence Acknowledgment
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On this page
  • Zero Tolerance Policy
  • Identification of Illegal Use versus Legitimate Use
  • Consequences of Illegal Use
  • Appeal for Restricted Accounts
  1. Normative Documents

Anti-Robot Strategies

Ensuring Fairness and Integrity on the Cwallet Platform

Since our inception, we have encountered incidents of users exploiting Cwallet's tipping feature, resulting in numerous complaints and feedback from our user community.

Zero Tolerance Policy

Cwallet enforces a strict zero-tolerance policy against illegal activities, including but not limited to the following actions that undermine the interests of legitimate users:

  • Automated Script Usage: Employing scripts to automatically or regularly acquire free tokens.

  • Spam and Scam Airdrops: Utilizing scripts to distribute airdrops containing spam or fraudulent content.

  • Creation of Zombie Accounts: Establishing multiple accounts for the sole purpose of collecting free tokens.

  • Proxy Bypasses: Using proxies to circumvent anti-bot measures, including routing network traffic through proxy servers.

  • Headless Browsers: Utilizing headless or controllable web browsers without a Graphical User Interface (GUI) to mimic human behavior, such as scrolling and taking screenshots.

The Cwallet team takes these matters seriously and has implemented measures to restrict or permanently ban accounts engaged in such activities.

Identification of Illegal Use versus Legitimate Use

We employ various methods to differentiate between malicious scripts and legitimate usage:

  1. Authenticity Detection of Social Accounts Diverse detection methods are utilized for various social platforms. For instance, on Twitter, we assess parameters such as follower count, account age, and tweet volume. These measures increase the threshold for script-based access, effectively reducing the number of malicious users.

  2. IP and Request Frequency Analysis Our IP analysis monitors traffic patterns to identify potential bot activity, scrutinizing the origin, frequency, and volume of requests. This method can detect traffic from known data centers or IP ranges associated with bots. Abnormal traffic spikes or repetitive access attempts from specific IPs also help in identifying and mitigating DDoS attacks. Furthermore, geolocation-based strategies enable us to restrict access from regions frequently linked to malicious activities.

  3. Behavioral Analysis We analyze user interactions across web and app activities, examining each click, scroll, and keystroke for indicators of bot activity. By studying user engagement patterns, we can distinguish between human behavior and the predictable actions of automated processes.

  4. JavaScript Tagging We implement a code snippet on our web pages to track user activities in real-time. This method captures behaviors such as mouse movements and keystrokes, allowing us to differentiate genuine engagement from automated patterns. Deviations from typical human interactions, such as unusually rapid keystrokes or repetitive mouse movements, are flagged as potential bot activity.

  5. CAPTCHA and reCAPTCHA Challenges We employ CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) challenges to differentiate between human users and bots. These challenges require users to complete tasks, such as typing distorted characters or confirming their non-robot status.

Consequences of Illegal Use

Should your account be identified as engaging in illegal activities or utilizing automated scripts, Cwallet will impose restrictions on your account's transfer, withdrawal, and other functionalities. You will be unable to participate in airdrops, tip other users, or withdraw funds via Cwallet.

To protect the interests of legitimate users, we remain steadfast in our commitment to rigorously enforce these anti-bot measures against script users, bot users, and any behavior that disrupts the integrity of our platform.

Appeal for Restricted Accounts

We encourage all users to engage with the platform responsibly to maintain order. If you believe your account has been unjustly restricted, please report the violation to us through our official support channel: [https://cwallet.com/help/s].

Thank you for your understanding and support!

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Last updated 4 days ago