How to Complete KYC

We highly recommend completing KYC to better safeguard your assets.

Here is a guide on completing KYC verification:

KYC page link: https://my.cwallet.com/settings/kyc

Navigate to the avatar photo in the upper right corner, and click the 'Settings' option.

On the profile page, click the 'Security' option and select 'Verification', and then click the 'Verify' button.

On this verification page, you need to complete all the information (except for the optional part), and then submit it.

NOTE: The hand-held ID photo requires you to hold your ID card with your face.

KYC has 2 steps. The second step will require you to record a short video to prove you are a real person.

You will see 4 numbers displayed on the screen, and you need to record a video of your face while reading these numbers aloud in English, and then submit it.

NOTE: Please speak clearly and ensure your face is fully visible within the frame (no masks or sunglasses).