Why Withdrawal Failed/Delayed

Withdrawal Failed/Delayed

The following reasons account for most withdrawal failures and delay:

• Withdrawal Address:

  Wrong withdrawal address from the one filled in

  Wrong address length

  Wrong format of the withdrawal address

  The user did not fill in a tag or a memo required

• Account Status:

  The user's account is banned or restricted for trading

  The payment password is changed in less than 24 hours

• Token and Chain:

  The withdrawal token is different from the token of the filled address

  The withdrawal token and the token of the withdrawal address used do not belong to the same chain

• Token Status on Cwallet:

  The withdrawal token is under maintenance

• Network Delay

  The network is running slowly or the connection is not successful

• Withdraw Restrictions

  Repeat withdrawals within 15 seconds