> For the complete documentation index, see [llms.txt](https://docs.cwallet.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cwallet.com/security/password/payment-password/forgot-payment-password.md). # Forgot Payment Password If you have forgotten your payment password, you can follow these steps to recover it. **Here is a guide on recovering a payment password:** Security page link: Navigate to the avatar photo in the upper right corner, and click the '**Settings**' option.
On the profile page, click the '**Security**' option, and select '**Payment Password**'.
Click '**Forgot password?**' button.
Click '**Get Code**'. You will receive a verification code via your registered email address / Phone Number. **⚠️ NOTE:** If you have activated 2FA, you also need to enter the 2FA code.
Enter the code, enter and confirm your new payment password.
**⚠️ Important Note:** After changing your Payment Password, a 24-hour security monitoring period will be activated immediately. During this time, all sending transactions and sensitive asset operations will be temporarily disabled to protect your funds and account. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.cwallet.com/security/password/payment-password/forgot-payment-password.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.