# Forgot Payment Password

If you have forgotten your payment password, you can follow these steps to recover it.

**Here is a guide on recovering a payment password:**

Security page link: <https://my.cwallet.com/settings/security>

Navigate to the avatar photo in the upper right corner, and click the '**Settings**' option.

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On the profile page, click the '**Security**' option, and select '**Payment Password**'.

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Click '**Forgot password?**' button.

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Click '**Get Code**'. You will receive a verification code via your registered email address / Phone Number.

<mark style="color:green;">**⚠️ NOTE:**</mark> If you have activated 2FA, you also need to enter the 2FA code.

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Enter the code, enter and confirm your new payment password.

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<mark style="color:green;">**⚠️ Important Note:**</mark> After changing your Payment Password, a 24-hour security monitoring period will be activated immediately. During this time, all sending transactions and sensitive asset operations will be temporarily disabled to protect your funds and account.
