How to Change/Disable 2FA

If you are changing devices or wish to temporarily disable 2FA, you must do so while you still have access to your current authenticator.

Here is a guide on changing/disabling your 2FA:

Security page link: https://my.cwallet.com/settings/security

Navigate to the avatar photo in the upper right corner, and click the 'Settings' option.

On the profile page, click the 'Security' option and select 'Google Two-Factor Authentication'.

You will be required to enter your current 2FA code to authorize this removal.

Once verified, the 2FA protection will be removed, and if you want, you can kindly set a new 2FA.

Important Note: After removing your 2FA, a 24-hour security monitoring period will be activated immediately. During this time, all sending transactions and sensitive asset operations will be temporarily disabled to protect your funds and account.

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