Some blockchains (like XRP, EOS, XLM, or TON) use a single address for all users and rely on a Memo/Tag to route funds to the correct individual. This means that when depositing memo/tag tokens, you must use the memo/tag.
Here is a guide on depositing memo/tag token:
Navigate to 'Receive' and select crypto and network
The system will inform you about the memo/tag requirement.
Copy the 'Receive Address' to your external platform, and also copy the 'Memo/Tag'.
⚠️ Important Note:Sending memo tokens without the Memo/Tag may result in permanent loss of funds.
