# Deposit Delay / Withdrawal Pending Why haven't my funds arrived yet? Crypto transactions are fast, but rarely instantaneous. * **Deposits:** We credit your account only after the blockchain provides a specific number of confirmations. If the network is congested, this may take longer than usual. * **Withdrawals:** A 'Pending' status usually means the transaction is broadcasting to the network. Once the blockchain picks it up, a Transaction Hash (TXID) is generated. If delayed for a long time, check the block explorer using your TXID for real-time status. **Still waiting? Let us help.** If your deposit hasn't arrived after a significant delay, or if your withdrawal remains stuck in "Pending" for an extended period, please contact our team immediately for assistance: * **Live Chat Support:** Contact [Live Support](https://cwallet.com/support) for real-time help. * **Email:** Send your inquiry to --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.cwallet.com/crypto-deposit-and-withdraw/common-issues/deposit-delay-withdrawal-pending.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.