> For the complete documentation index, see [llms.txt](https://docs.cwallet.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cwallet.com/crypto-deposit-and-withdraw/common-issues/deposit-delay-withdrawal-pending.md).

# Deposit Delay / Withdrawal Pending

Why haven't my funds arrived yet? Crypto transactions are fast, but rarely instantaneous.

* **Deposits:** We credit your account only after the blockchain provides a specific number of confirmations. If the network is congested, this may take longer than usual.
* **Withdrawals:** A 'Pending' status usually means the transaction is broadcasting to the network. Once the blockchain picks it up, a Transaction Hash (TXID) is generated. If delayed for a long time, check the block explorer using your TXID for real-time status.

**Still waiting? Let us help.**

If your deposit hasn't arrived after a significant delay, or if your withdrawal remains stuck in "Pending" for an extended period, please contact our team immediately for assistance:

* **Live Chat Support:** Contact [Live Support](https://cwallet.com/support) for real-time help.
* **Email:** Send your inquiry to <support@cwallet.com>
